1. ELIGIBILITY:

 

User should have completed 9 years of age and be competent to enter into a contract under Indian contract law. If User is under 9  years of age who is intending to avail the services of the Website, should do so through its legal guardian in accordance with applicable law.

If User is using the Website on behalf of any corporation, company, institution, association or other entity, the User should be authorized by such corporation, company, institution, association or other entity to use and access the Website.

STREESHOP reserves the right to refuse access to use the services offered at the Website to new User or to terminate access granted to existing User/ Users at any time without according any reasons for doing so.

 

2. USER ACCOUNT:

 

User may be required to register and set up an account (“Account”) for using the Website by furnishing all relevant information relating to the User, as sought on the Website. User shall be solely responsible for the confidentiality of its User Id and Password. User shall be solely responsible for the accuracy and correctness of all such details/information given by User during registration. If STREESHOP has a reason to doubt the correctness of any details/information furnished by User or in case any information furnished by User is found incorrect, false or misleading then the Company shall be entitled to cancel or suspend the registration of User permanently or for such period as STREESHOP deems fit.

The relevant information or personal details that User provides STREESHOP shall be processed in accordance with the Data Protection Policies. When the User uses this Website, the User agrees to the processing of the information and details and the User states that all information and details provided are true and correspond to reality.

The User can create one Account only and it is not permitted to transfer or interchange such Account to any other person.

 

3. USE OF OUR WEBSITE

When the User uses this Website and places order through it, the User agrees to the following:

 

To use this Website to make enquiries and legally valid orders only

 

To refrain from making any false or fraudulent orders. In the event if an order of this type may reasonably be considered to have been placed, STREESHOP shall be authorised to cancel it and inform the competent authorities.

 

To provide STREESHOP with the User’s email address, postal address and / or other contact details truthfully and exactly. The User also agrees that STREESHOP may use this information to contact the User in the context of the User’s order if necessary (Refer the Privacy Policy)

 

User consents to receive communications from us regarding latest offers, exclusive promos, product launches etc. and any other relevant information/ communications. However, the User may have an option to opt out to receive the said communication by writing to us at the email address mentioned herein. Kindly refer the privacy policy in this regard.

 

PAYMENT TERMS

Payment is an integral part of an online shopping experience. All payments shall be collected through secured payment options. User shall be entitled to use a valid credit / debit and/ or any other payment cards, online banking facility to make payment against any transaction being effected at the Website. User undertakes and confirms that he/she would furnish correct, complete and accurate detail of credit / debit and/ or any other payment cards, online banking accounts and shall be solely responsible for any cost, expense, loss and/or damage which may be levied upon the User due to furnishing of wrong detail/ information relating to his/her credit / debit and/ or any other payment cards or online banking accounts.

 

All payments for purchases made by the User on the Website shall only be in Indian Rupees. In case of a prepaid transaction, after payment for the order has been successfully received by STREESHOP, the User will be sent a notification by email or SMS at the email address or mobile number provided to STREESHOP confirming receipt of payment.

 

Credit and Debit Card - STREESHOP accepts all Visa, Master Card, Maestro, American Express and Diners cards. User will be redirected to User issuing bank's site, where User will have to follow the instruction to complete the payment.

 

Net Banking - User can make payment for an order by using their Net Banking account. User will be redirected to User bank’s site where the User will be able to make payment after entering in User login id and password that is known only to the User.

 

Payments can sometimes fail or remain in the pending stage. In the event the User faces any payment related issue, he / she shall try placing the order again or contact their bank or issuer for technical assistance. STREESHOP is not liable for any loss or inconvenience caused to the User when making payment or for any wrongful debits to the User’s cards or net banking accounts.

 

Issuing bank terms and conditions - Users understand and acknowledge that all payments made by the Users using valid credit card/ Debit card/ Cash Card/ and other payment instruments or mechanism including net banking facility will be processed using a payment gateway or appropriate payment system infrastructure and the same is governed by a separate set of terms and conditions agreed between the User and the respective Issuing Bank and payment instrument issuing company.

 

Requirements of Permanent Account Number (PAN) - For all the purchase of an amount equal to or exceeding INR 2,00,000 (INR two lakhs only), the User will be required to upload a copy of its PAN card, within such time as may be prescribed from the date of purchase, failing which, the purchase made by the User will be automatically cancelled. The order shall also stand cancelled if there is a discrepancy between User’s name in the account with STREESHOP and the name printed on the PAN card.

 

Invoice will be provided to the User along with the products when delivered.

 

Pursuant to the prevailing rules and regulations in force, all purchases done through the website are subject to all applicable taxes including but not limited to GST, duties, cesses, etc.

 

DELIVERY

In case you have received an order delivery confirmation but that order is not delivered, please raise that complaint within 48hrs.

 

Shipping Address – User’s shipping address and pin code will be verified with the database of STREESHOP before User proceeds to pay for its purchase. In the event the order is not serviceable by STREESHOP’s logistics service providers or the area is not covered, STREESHOP will request the User to provide with an alternate shipping address. The User must ensure the payment and shipping address is within India. The User shall be responsible for accepting and collecting the package from the alternative address, once the said alternative address has been submitted by the User. Confirmation from the logistics service provider of successful delivery to the alternative shipping address is deemed as acceptance of delivery by the User and STREESHOP will have no liability in this regard.

 

In cases, where the option of pick up from stores in respective location is selected, the pick-up should be made maximum within 10 days from Order Confirmation date and the receipt evidencing purchase/ order of the product(s) along with an official identity proof shall be produced at the time of pick up post which the order would stand automatically cancelled.

 

STREESHOP will endeavor to send the order consisting of the product(s) listed in each Delivery Confirmation prior to the date indicated in the Delivery Confirmation in question or, if no delivery date is specified, in the estimated timeframe indicated when selecting the delivery method and, in any case within a maximum period of 30 days from the date of the Order Confirmation.

 

Nonetheless, there may be delays for reasons such as the occurrence of unforeseen circumstances or the delivery zone. If for any reason STREESHOP is unable to comply with the delivery date, STREESHOP will inform the User of that situation and will give the User the option to continue with the purchase, establishing a new delivery date, or cancel the order with full reimbursement of the amount paid.

 

Company may choose to deliver the ordered products to the User through the logistics service providers. For the purpose of effecting the delivery, the delivery person may connect with the user before the delivery. Deliveries cannot be rescheduled after the order has been placed. The said logistics service provider will make a maximum of three [3] attempts to deliver the User’s order. In case, the User is not reachable, available or does not accept delivery of products in these attempts, STREESHOP reserves the right to cancel the order at its discretion. The User may be informed of such cancellation by email or SMS at the email address or mobile number provided to STREESHOP. The User agrees not to hold STREESHOP liable for any cancellation.

 

Title and risk of loss for all products ordered by the User shall pass on to the User upon delivery of the products at the shipping address provided by the User.

 

Delayed Delivery - Sometimes, delivery may take longer due to climatic issues, natural calamities, disruption in the supply chains, orders / notifications etc. issued by statutory authorities / competent authorities, political disruptions, logistics service provider related challenges, product lost in transit, other unforeseen circumstances or event beyond the control of STREESHOP or logistics service provider etc.

 

If the estimated delivery date has passed and the User has still not received their order, please contact us and we will take steps to track the User’s package. We request the Users to check their emails and SMS regularly for such updates.

 

STREESHOP will not compensate for any mental agony or inconvenience or loss caused due to delay in delivery for any reason. The User may be informed by email or SMS at the email address or mobile number provided to STREESHOP if any product in the order is unavailable or is delayed or lost in transit.

 

RETURN POLICY  GO LINK   CLICK HERE